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Broken part replacement in Brussels

A snapped clip shouldn't mean replacing a whole dishwasher. Post the broken part, or what's left of it, and get back a new one that fits and lasts longer than the original.

Digital caliper used to measure a broken part

What reverse engineering means here

Reverse engineering is working backwards from a physical object to the design that made it. For a broken part that means three things:

  1. Measuring every surface that matters with digital calipers, radius gauges, thread gauges and test fits against the device it came from.
  2. Modelling the part in CAD as a clean, editable 3D model, not a rough scan. Hole positions, wall thickness and fits are set to the tenth of a millimetre.
  3. Improving it where it failed. If the original snapped at a thin wall or a sharp corner, the new one gets a thicker section, a rounded corner or a better material.

The result is printed, test-fitted, and adjusted if needed. You get a part that works, and on request the STEP and STL files so you never have to search for it again.

When it makes sense

  • The part is discontinued and the manufacturer no longer sells it.
  • The official spare is only sold as part of an expensive assembly, like a full door for one hinge.
  • Waiting weeks for a part from abroad isn't an option.
  • You want a stronger version of a part that keeps breaking.
  • You need a one-off custom adaptation: a bracket, adapter or spacer that doesn't exist yet.

How it works, step by step

Most parts are finished in 3 to 7 working days from the moment the part arrives, plus 1 to 3 days for bpost.

  1. Photos and quote

    Send photos next to a ruler, with the device's brand and model. You get a fixed price within 48 hours.

  2. Post the part

    Send it with bpost to the address in your quote. Pack all broken pieces, even small fragments help.

  3. Measure, model, test

    The part is rebuilt in CAD and a test print is checked against the original and its mating parts.

  4. Final part

    Printed in the agreed material and posted back with your original. Return shipping is included.

What to send for an accurate quote

  • Two or three sharp photos from different sides, with a ruler, tape measure or coin in the frame.
  • A photo of where the part sits in the device.
  • The brand and model number, usually on a sticker on the back or bottom.
  • What the part does: does it carry weight, get hot, sit outside or touch water?
  • How many you need. Extra copies cost much less than the first.

What can and can't be made

Good candidates

  • Clips, latches, hooks and catches
  • Knobs, buttons, caps and covers
  • Brackets, hinges and mounts
  • Gears, pulleys, wheels and rollers
  • Spacers, bushings, feet and glides
  • Enclosures and battery doors

Not accepted

  • Brake, steering, suspension or seatbelt parts
  • Child seats, helmets, climbing and lifting gear
  • Gas, pressure or fuel system fittings
  • Medical devices
  • Parts above about 70 °C, such as near heating elements or on a sunny car dashboard
  • Parts in long-term contact with food or drink
  • Copies of trademarked or patented products for resale

More questions about part replacement

Can you remake a part if half of it is missing?

Often yes. Missing geometry can be reconstructed from the part it attaches to, from a symmetrical half, or from a matching part elsewhere on the device. Send photos of both the broken part and where it fits.

Can you copy a part that is not broken?

Yes. Making a spare before the original fails, or making extra copies, works the same way and is usually quicker.

Can you make threads, snap-fits and gears?

Yes. Metric threads can be printed or fitted with brass threaded inserts for durability. Snap-fits are tuned with a test print. Spur gears are modelled from the tooth count and module of the original.

What if the new part does not fit?

One adjustment and reprint is included in the price. Send the part back with a description of where it doesn't fit.

See all frequently asked questions

Got a broken part on your desk?

Send a photo and get a fixed price within 48 hours.

Get a free quote